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DSC NEO – Access Codes

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  1. DSC NEO – Access Codes

To add additional users or pin codes to arm and disarm the system, you can create additional pin codes on the system. The reason why most people prefer to have a pin code for each user, is so that they can identify who armed or disarmed the system, and they can check who bypassed certain zones if the code has rights to to bypass a zone. Some codes might be restricted and can be used by cleaning personnel. There is also the matter of assigning the newly created code to the right partition if you have a multi-partition system setup on your alarm system. If you create a new code by default that code will be assigned to partition 1, but on bigger systems codes need to be assigned to the right partitions, as well as things like bypass rights and duress rights etc. needs to be assigned to the code.

[*][5] Program Access Codes 

Use this section to perform the following functions: 

  • press [1] to program user codes 0002-1000, and master code 0001 
  • press [2] to enroll a proximity tag 
  • press [3] to add a custom label for each user 
  • press [4] to assign users to partitions 
  • press [5] to program user attributes 

Assign Access Codes 

In order to access alarm system functionality, users must be added to the system. This involves creating a unique access code and assigning attributes to each user. Access codes are programmed via the [*][5] menu. 

Access Code Types 

The alarm system provides the following access code types: 
Code, Add User, Delete User, Arm Disarm, [*][5], [*][6], [*][8] Installer No No No No No No Yes + Master All* All Yes Yes Yes Yes No Maintenance No No Yes Yes No No No User No No Yes Yes No No** No Supervisor All but Master All but Master Yes Yes Yes Yes No Duress No No Yes Yes No No No One-time use No No Yes 1/day No No No 

+ If section [020] option 7 is on, a user must enter [*][6][Master Code][05] to give the installer permission to access programming. 
* Can only change master code if section [015] option 6 is off. 
** Yes if [023] option 8 is on. 

The Installer and Master codes are system codes. They can be changed but not deleted. The other codes are user-defined and can be added or deleted as necessary. By default, access codes have the same partition and attribute programming as the code used to program them. 
Access codes are either 4, 6 or 8 digits in length, depending on the setting of programming section [041]. Duplicate codes are not valid. 

Note: EN50131-1 compliant systems using 1000 access codes shall set the access code to 8 digits (section [041], option 02). 

Installer Code 

This code provides access to Installer Programming [*][8]. The installer code can access all partitions and perform any keypad function. This code can be programed by the installer in section [006][001]. The default is 5555 (4-digit), 555555 (6- digit) or 55555555 (8-digit). 
EN Note: For EN50131-1 approved installations the installer code cannot change the master code or any other level 3 codes. Attempting to access the master code from the installers code generates an error tone from the system. 

Master Code – Access Code [0001] 

By default the master code can access all partitions and can perform any keypad function. This code can be used to program all access codes, including the supervisor and duress codes. 
If section [015] option 6 is on, the master code can only be changed by the installer via Installer Programming. The default is 1234 (4-digit), 123456 (6-digit) or 12345678 (8-digit). 
EN The master code can be returned to factory default settings using Installer Programming section [989].

Maintenance Code 
The maintenance code can only be used to arm and disarm the system. It cannot bypass zones. Use [*][9] to arm the system, cancel auto-arming, or perform [*][7] command functions. No arm/disarm bell squawks are sounded when the maintenance code is used. The Maintenance code can be programed by the installer in programming section [006][003]. The default is AAAA (4-digit), AAAAAA (6-digit) or AAAAAAAA (8-digit). 

User Codes – Access Codes [0002] to [1000] 

This type of access code is used to arm and disarm assigned partitions and perform other functions as programmed. It can access the [*][6] menu if programming option [023] option 8 is on. This code cannot access the [*][5] and [*][8] menus. User access codes are created by the master user or supervisor users. The default is AAAA (4-digit), AAAAAA (6-digit) or AAAAAAAA (8-digit). 

Supervisor Codes – Access Codes [0002] to [1000] 

A supervisor code is a user code with the Supervisor attribute enabled. Users with this attribute can access the [*][5] and [*] [6] user code programming section for the partition they are assigned to. However, these codes can only program codes which have equal or lesser attributes. These attributes are changeable via the [*][5] menu. A supervisor code is created by the master user or other supervisor users. 

Duress Codes – Access Codes [0002] to [1000] 

Duress codes function the same as user access codes, except they transmit a duress reporting code when used to perform any function on the system. 
Duress codes cannot be used to access [*][5], [*][6] or [*][8] menus. 
Duress codes are created by the master user or supervisor users. 

Note: Section [019] option 6 must be on to select the Duress Codes attribute. 

One Time Use Code 

A one time use code is a user code with the One Time User attribute enabled. This access code enables the user to arm the alarm system an unlimited number of times. However, a user with this code can only disarm the system once per day. The ability to disarm is reset at midnight or when the one time user code is keyed in by the master code user. Note: One time use code cannot be applied to wireless keys. 

One time use codes are created by the master user or supervisor users. 

To add an access code using an LCD keypad: 

  1. Press [*][5][master/supervisor code] to edit access codes 0002-1000. 
  2. Use the scroll keys to select a user then press [*] to edit. 
  3. On the “Press (*) for Access Code” menu, press [*]. The current access code is displayed. 
  4. Key in the new access code. The code is saved when the last number is keyed in. 

To erase an access code, select the user number and enter [*] as the first digit. All digits of the access code must be entered. 

A “-” beside a user code indicates it is not programmed. A “P” indicates the code is programmed. A “T” indicates the code is programmed and a proximity tag is enrolled. 

  1. Press [*][5][master/supervisor code] 
  2. Key in a 4-digit user number. 
  3. Press [1] to select access code. 
  4. Key in a new access code. 

On an LED/ICON keypad: 

Access Code Attributes 

Each user code has 6 attributes that can be toggled on or off. 

The default attributes of an access code are the same as the code used to enter [*][5], whether a new code is programmed or an existing one is edited. The available attributes are as follows: 

  • Supervisor 
  • Duress code 
  • Zone bypassing 
  • Remote access 
  • Bell squawk 
  • One time use code 

1 – Supervisor 

Converts standard user into supervisor user. See “Access Code Types” on page 46 for details.
2 – Duress Code 
Converts standard user code into duress code. See “Access Code Types” on page 46 for details.
3 – Zone Bypassing 
Users with this attribute can bypass zones. Section [023] option 4, Access code required for [*][1], must be on to use this attribute. 
4 – Remote Access 
Users with this attribute can access the alarm system remotely via SMS. 
7 – Bell Squawk 
When this option is assigned, the main bell squawks when the alarm system is away armed. For example, use the arm/dis arm bell squawk attribute to have wireless key access codes squawk the bell, while other codes are silent. To do this, enable this attribute on all access codes associated with wireless keys. This option is off by default for all access codes.
Note: One squawk indicates arming completed; two squawks indicates disarming completed. 

Note: This feature is independent of the system option “Bell Squawk on Away Arming.” See “[017] System Option 5” on page 89 
The master code’s attributes cannot be changed from default. The bell squawk is off at default.
8 – One Time Use Code 
Converts standard user code into one time use code. See “Access Code Types” on page 46 for details. Do not apply this code to users with wireless keys assigned. 
Using an LCD keypad: 

  1. Press [*][5][Master Code]. 
  2. Use the scroll keys to choose a user (02-1000) then press [*] to select. 
  3. Scroll to “Press [*] for User Options” then press [*] to sels on how to input labels, See “[000] Label Programming” on page 61 Assigning Proximity Tags 

This section is used to assign proximity tags to users. 

Note: A proximity tag cannot be assigned to the master code. 

Using an LCD keypad: 
  1. In the [*][5] menu, select a user or enter a user number. 
  2. Select “Press [*] for Prox Tag”, then pass the enrolled tag near the tag reader on the keypad. A proximity tag can only be assigned to one user at a time. Invalid (un-enrolled) proximity tags cannot be used. 

To delete a proximity tag: 

  1. Select a user and then select Press [*] for Prox Tag. 
  2. Press the [*] key when prompted to delete the proximity tag. 
Using an LED/ICON keypad: 
  1. Press [*][5][Master/Supervisor Code]. 
  2. Key in a 4-digit user code. 
  3. Key in [2]. 
  4. Pass the enrolled tag near the tag reader on the keypad. 

To increase authentication flexibility, user access can be achieved by entering a valid user code or by swiping a proximity tag. Alternatively, users can be required to enter a valid access code and present a proximity tag. See “[040] User Authentic action” on page 97. 

Note: A proximity tag can not be assigned to the Master code. If a user code with a proximity tag is deleted, the proximity tag must be re-enrolled. 

Assigning Users to Partitions 

Each user code must be assigned to a partition(s) in order for the user to be recognized by the alarm system. By default, each code has the attributes of the code used to program it. 

Using an LCD keypad: 

  1. Press [*][5][Master Code] then select a user (0002-1000). An “N” indicates they are not yet assigned to a partition. A “Y” indicates they are assigned to a partition. 
  2. Scroll to the partition assignment screen then press [*]. 
  3. Use the number keys to assign partitions. 
  4. Press [#] to exit. 

Note: The master code has access to all partitions and cannot be modified. 

Using an LED/ICON keypad: 

  1. Press [*][5][Master/Supervisor Code]. 
  2. Key in the access code of the user. 
  3. Key in [4]. A zone lights illuminates to indicate which partition the user is currently assigned to. (e.g., if zone light 1 is on, the code is assigned to partition 1). 
  4. Press the keypad number key corresponding to the appropriate partition (e.g., press 1 to assign the user to partition 1). User Authentication Options 

The alarm panel can be configured to accept one of two user authentication methods: 

Section 4: System Operation 

  1. User code or proximity tag – the user can access the system by entering a valid code or by presenting a proximity tag. 2. User code and proximity tag – the user must enter a valid code and present a proximity tag to access the system. The user code and proximity tag must match. For example, if  the tag is associated with user 0004, user code 0004 must be entered after presenting the tag.  Any other user code is treated as invalid. 

See “[040] User Authentication” on page 97. 

Note: An access code does not have to be programmed in order for a proximity tag or wireless key to be operational.